Shipping & Returns

 Shipping:

• Pick up can be arranged, please contact us
• We will ship your item within one business day of receiving cleared payment
• If you need to make changes to your shipping address, we can only do so if it hasn't left the warehouse

Return/Exchange/Refund

• Refund can only be provided where we are unable to supply the advertised product. We are unable to provide a refund if the customer changes their mind
• The refund will be made in the same way as you originally paid and will be processed against the original credit cardholder details. It may take an additional 3 to 5 business days to  process
• We will provide you with an exchange where the items are faulty or damaged due to manufacturing or material defects and we shall pay the postage (to and from) for the return
• Any faulty item or incorrectly supplied item has to be claimed within 7 days from the date of receiving the item
• All return items must be returned in its original condition and original packaging, with the original receipt of purchase
• All return items must be delivered to:* Bince Pty Ltd 23/830 Princes Highway , Springvale VIC 3171

*Bince Pty Ltd recommends sending return parcels via registered post or courier as we are not liable if your return is not received.